Sunday 17 December 2017

Uber users say they've been charged up to '12 times' more

It's traditionally the biggest party weekend of the year, as Christmas revellers all over the country hit the town.

But some have been waking up with more than just a hangover, as Uber users have complained about having to pay significantly more than usual in order to get home.

A host of social media users have taken to Twitter to criticise the surge pricing on the taxi app as the Christmas party season reached its peak.

In fact, one claimed he had seen rates as high as 12 times the usual amount in Camden on Saturday.

However, Uber has since denied that the surge pricing reached this level.

One woman described how her journey home cost nearly £100 more than the usual cost

Others said it was the 'biggest Uber suge' they had ever seen, with one man claiming he'd seen a surge that was 12x the normal rate

It comes after Uber was stripped of its permit in the capital by Transport for London

A spokesperson for the company said that the maximum surge charge in the area at the time the tweet was sent was twice the usual rate. 

The app uses 'dynamic pricing', which causes fares to temporarily increase when demand is high and 'encourages more drivers to get on the road'.

Uber users are notified on the app when surge pricing is in place.

However, dozens of social media users have complained about the cost of their journeys over the festive period.

One wrote: 'Thanks for the 4.5x surge last night @Uber. my journey cost nearly £100 more than usual'.

http://dailym.ai/2ARlpmr
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1 comment:

  1. Nice blog on a nice topic.
    People should be aware of this price surging.
    Let's work to make a better society.
    All the best,
    Cabhoo Minicabs

    ReplyDelete